Unused Items: Most stores will take returns for items that have not been used and are still in the original packaging.
Blind Boxes: Most stores will not take returns for opened blind boxes since they are collectibles. Returns will only be accepted if the box contains a damaged item.
Return Policy: Many stores have a return policy that covers items that are damaged or defective. There are time limits that can run as short as a few hours to as long as a few days depending on when the item is delivered. Be sure to reach out to customer service as soon as possible and provide them the required proof like pictures of the item.
Return Policy: Most items fall under this category for returns which is usually a time frame of between 14 and 30 days.
Return shipping: Unless the store has made a mistake return shipping is the cost of the customer.
Recommended Action Step: Customer service is your best bet. You can get the most accurate information regarding BlindBoxSmart’s return policies when contacting customer service. Policy Review: Look for return policies in the confirmation emails. Return Request: Take detailed photographs of the broken item and the packaging. Label everything clearly so that your case for a return request is strong.
